Welcome to ZMRM (the "Site"). We respect your privacy and are committed to protecting the personal information you provide when using our services. This Privacy Policy explains how we collect, use, store, and share your data in compliance with applicable privacy laws.

1. Information We Collect

When you use our site, we may collect the following types of personal and technical data:

• •First and last name
• •Email address
• •Phone number
• •Physical address
• •Geolocation data (based on IP or GPS)
• •Payment details (processed securely via third-party providers)
• •Technical data such as browser type, device, operating system, and IP address

2. How We Use Your Information

We use your information for the following purposes:

• •Processing reservations and payments
• •Creating and managing user accounts
• •Providing customer support and communication
• •Improving website functionality and user experience
• •Fraud prevention and security monitoring
• •Sending newsletters or marketing content (with your consent)

3. Sharing Information with Third Parties

We may share personal data only when necessary with:

• •Payment processors: HYP, Isracard
• •Analytics providers: Google Analytics, Microsoft Clarity, Google Tag Manager
• •Advertising platforms: Meta (Facebook), TikTok
• •Future email marketing services (newsletter provider)
• •Hosts (for reservation fulfillment)

4. User-Generated Content

Hosts who create and manage their own listings on the site are considered content providers. Their submitted information is subject to our Terms of Use and this Privacy Policy.

5. Cookies

Our website uses cookies for:

• •Basic website functionality
• •Behavioral analytics
• •Personalized content and advertising

6. Data Security

We implement reasonable security measures to protect your data, including HTTPS encryption, access restrictions, and secure integrations with payment providers. We do not store full credit card numbers on our servers.

7. Your Rights

You have the right to:

• •Request access to the data we hold about you
• •Request correction or deletion of your personal data
• •Withdraw consent for receiving marketing communications

For inquiries, please contact us at:

8. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the last updated date at the top.